Value creation, customer satisfaction should be in tandem

June 18, 2019 11:51 am

Procurement professionals around the world are standing on the threshold of new age. Until now, the essential criteria for future-proofing procurement and supply management has never been so purposefully compiled. The old paradigm of cost reduction and cost efficiency is drawing to a close. New and revolutionary concepts are spinning from the frenzied technological leaps of our time; especially in digital transformation.

In this dynamic, complex and disruptive era, procurement leaders and experts around the world are searching for a secure and successful future. Future-proofing can deliver this security – provided the methodological and instrumental requirements this study discusses and proposes – are in place. While everyone is talking about future-proofing, only few have the operational expertise to future proof their organisation.

People are different and value things differently. Sameer Gandhi, Gandhi Automation says, “For our business, it is important to ask our customers what they would have bought, if not our product or service, which about our toughest competitors. Numerous businesses recognise lower prices as offering more value. However, lower-priced products frequently end up second best to a higher-priced product with similar features.”

Apple products are a very good example. Value creation is central, but it must integrate customer satisfaction at all levels. Improving customer retention levels is crucial, and it is far more cost effective to service and retain existing customers, he said.

“We at Gandhi Automations Pvt Ltd, truly believe that the customer is always willing to pay the price that gives them impeccable quality and service,” he said.

New innovation
We have made significant improvisations and innovations to our loading bay equipment range of products as well as high speed doors. The following products are new:
• Telescopic Lip Dock Levelers
Overcoming the problem with the gaps between the vehicle and loading bay, the companyhas introduced a telescopic dock leveler that has an extended arm for resolving this issue.

Telescopic Lip Dock Levelers are perfect for joining trucks unable to drive close to dock i.e. sea containers, side loading railway wagons etc. These types can be provided with a lip covering up to 1 m.

• Inflatable Dock Shelters
Inflatable Shelters are elastomeric tubes calculated to round out with the overview of a medium (usually air) to form a close-fitting barrier between a mounting and striking surface.
Inflatable Shelters deliver the most versatile seal offered to service the widest diversity of truck and trailer configurations.Different to other types of Dock Shelters, the truck does not push towards the shelter.In its place the shelter is inflated around the docked vehicle providing complete seaming.

• Prime Freezer Duo
High-Speed Freezer Duo not only helps maintain temperature but also in human safety. High-Speed Freezer Doors have a revolutionary soft bottom edge and sensor combine to ensure operator safety at all times. High-Speed Freezer Duo doors curated by Gandhi Automations are sturdy, dependable and an ideal fit for maintaining temperature control. To prevent ice formation during intensive cooling, the high-speed freezer duo doors have a functionality of partial and full opening. Its intelligent dual curtain technology – simultaneous open-and-close operation has blower/dryer to maintain temperature balance.

Efficient procurement
Ensuring efficiency in your procurement process has a positive chain reaction within your entire organisation. The objectives of a frontline procurement organisation are far beyond the traditional belief that procurement’s primary role is to obtain goods and services in response to internal needs. In fact, a successful procurement process aims to optimise the whole process to create significant business value.

Gandhi Automations is an effective service provider being able to tailor services so as to minimise the impact of market dynamics on a client’s supply value chain.

“We also are able to proactively ensure compliance at all junctions of business operations. Emerging technology and the proliferation of digital technologies have opened up avenues for new business models and service delivery frameworks. We leverage such technologies in providing value-added services to the clients,” he said.

For more details, contact:
Toll Free Number: 18002090200
website: www.geapl.co.in